L-3 ASA is committed to total customer satisfaction, particularly through technical innovation and excellent value-for-money service.
We aim to provide products and services that exceed the needs and expectations of our customers by applying rigorous quality assurance practice throughout the processes of our business management system. We provide cost-effective operations by the use of leading-edge tools and techniques.
We are open and honest in everything we do and have an advanced ethics programme to provide guidance for all staff. We employ audit, review and feedback mechanisms to measure how we are doing against our goals, objectives, standards and processes.
As a consequence we have been certified to ISO9001 with TickIT for many years and have been complimented on our skills and dedication by our customers. Our commitment to continual improvement leading to increased customer satisfaction is our main driving force and will be our primary quality focus.